Privacy Policy

What we collect

When you send a message through the contact or listing inquiry form, we collect what you enter: your name, email address, phone number, the property address if you include one, whether you are selling or buying, and your message.

When you visit the site, Google Analytics (through Firebase) records standard usage information such as the pages you view, the approximate region you are visiting from, the type of device and browser you use, and how you arrived at the site. This is collected with cookies and similar identifiers and is used in aggregate to understand how the site is used.

The site stores a single setting in your browser (local storage) if you turn on the accessibility contrast option, so the choice is remembered on your next visit. It is not sent to us.

How we use it

Form submissions are used to respond to your inquiry and, if you become a client, to provide real estate services. We may follow up by email, phone, or text message using the details you provide.

We add your inquiry to our customer relationship management system (Follow Up Boss) so we can track and respond to it. A copy is also emailed to our team inbox. Both providers process this information on our behalf.

We do not sell your personal information. We do not share it with third parties for their own marketing.

Service providers

We rely on a small number of providers to run the site and respond to inquiries: Google (Firebase Hosting and Google Analytics), Follow Up Boss (CRM), and SendGrid (email delivery). Each receives only the information needed to perform its service and is bound by its own privacy terms.

Espanet Luxury Group operates under William Raveis Real Estate. Information you share may be accessible to the brokerage to the extent required to supervise and support a transaction.

Cookies and analytics choices

You can block or clear cookies in your browser settings. You can also opt out of Google Analytics across sites with the Google Analytics opt-out browser add-on. The site will continue to work without analytics cookies.

Retention

We keep inquiry records for as long as needed to respond and to meet real estate record-keeping requirements, then delete or anonymize them. Analytics data is retained according to Google Analytics settings.

Your choices

You can ask us to see, correct, or delete the personal information we hold about you, or to stop contacting you, by emailing or calling us using the details below. We will respond within a reasonable time.

This site is intended for adults. We do not knowingly collect information from children under 13.

Changes

If this policy changes, the updated version will be posted here with a new date.

Contact us about privacy